This website is owned by Factory Film Productions Ltd
1. Use our online contact form on this website
2. email us at email@example.com
Cookies (small text files) are placed on your device (computer, tablet or smart phone). You are asked permission for this to be done. After you have agreed and a cookie added to your device the cookie will track your use of the website. This information can be used to compile data based reports on your usage of the website. You will be given an option to decline a cookie being placed on your device. You can also preset your browser preferences to accept or decline cookies. You can also remove cookies from your device after visiting a website, or alternatively you can pre-set a browser to accept or decline cookies when visiting a website. In this regards you will need to review the browser you are using and consult the relevant official guides in relation to that browser and its functionality in this regards. It is worth noting that declining cookies can in some cases impact the use of a website and a website’s functionalities and impact your user experience.
What information/data we keep on you if you get in contact with us
If you get in touch with us (phone, online form, email, post a letter or even in person) we will keep a record of the information that is supplied (this could include name, phone number, email address, postal address). This is a necessary and legitimate business activity so that we can effectively operate as a commercial business. It also allows us to effectively respond to any general questions and business requests.
Keeping you data secure
Factory Film Productions Ltd makes all reasonable efforts to ensure your data is kept safe and secure and to prevent unauthorised access or use or loss of your data.
Despite this, the use of the internet as a method of communication is never 100% secure. Because of this it is impossible to guarantee that information sent to us using the internet will be completely secure. Use of the internet as a communications tool is at your own risk.
Sharing data None of your personal data is passed to a 3rd party for the purposes of marketing. Should we wish to do this we will seek your consent.
We will, when necessary, share data with 3rd parties only when it is a legitimate part of our business activity. It is expected that these 3rd parties comply legally in respect to data confidentiality and security.
These third parties are, but are not limited to:
NB. If we are legally obliged to share your data to third party organisations (like law enforcement) then we shall comply with the law.
Storage of your data - how long?
Generally we will store your data for as long as it takes to deal with a query or a request.
Beyond this we may still need to keep hold of your data if there is a legal or financial reason for doing so. This could relate to, but is not limited to, an ongoing legal or financial dispute. In these circumstances we will retain the data necessary to deal with these matters.
If none of the above applies and if we have had no active questions, queries or commercial requests from you in the last year, then we will remove any personally identifiable information from your data after the industry standard period of time.
You have various rights under GDPR which allow you to:
Exercising your rights:
Please contact us if you would like to exercise your rights, which you can do for free. We will also need to confirm your identity before proceeding. If we believe your request is unfounded, repetitive or excessive we will object in writing. We always endeavour to respond to any such requests within one month unless there is a legal or similar reason to delay response beyond this.
If you are concerned about way we are handling your personal data you can contact the ICO (Information Commissioner’s Office) directly. However, where at all possible and in the first instance, we would like the opportunity to resolve the issue and address your concern directly.
We may change this policy from time to time. We would suggest you review this policy statement regularly to see if any changes have been made.
Any questions in relation to all the above please contact us via the contact form on this website or alternatively email us at firstname.lastname@example.org. Last updated May 2019
© 2019 Factory Film Productions Ltd
Made with love in the UK